FAQ’s

Our opening hours are 8:30am-17:30pm Monday to Friday and 8:30-12:30pm on Saturdays.

TMS Auto Centre have full public liability insurance and our mechanics are insured fully comprehensive on your vehicle. Which enables them to carry out road tests.

No, unfortunately we don’t have a courtesy car to offer our customers. However, this is something we hope to get in the future.

We accept cash, bank transfer and card payment. Our card machine can accept loads of different payment types – including credit card payments and debit card payments from Visa and Mastercard, as well as Apple Pay, Google Pay and Contactless.

Unfortunately, we do not accept American Express.

Yes, all of the parts we fit are original equipment quality. If you would like us to fit genuine parts directly from the dealer please let us know.

An MOT will take between 45 minutes and 1 hour. You can leave your car with us or wait in our waiting area.

If your car requires any further repair work, our mechanic will inform you before carrying out the work. The time taken to complete the additional work will depend on the work required.

If the MOT repair work is completed by TMS Auto Centre and the MOT retest is within 10 days, then the retest is free*.

If the repair work is carried out elsewhere or the retest is after 10 days, you’ll need to pay for a full retest.

*The repair must be on the list of DVSA-approved items

Yes, you are welcome to wait for one of our MOT testers to become available. However, we do advise you to ring up in advanced to avoid disappointment and long waits, as we are a busy garage.

You can check when your MOT is due by going to:

https://www.gov.uk/check-mot-status

If your last MOT was done at TMS you will get a reminder notification from us.

MOTs are a legal annual requirement on all vehicles older than 3 years.* It is important to ensure your vehicle has a valid MOT certificate.

* Unless it is exempt due to ‘classic car’ status.

The UK law states that 1.6mm is the legal limit for minimum tyre tread depth.

Yes, we can usually repair most punctures.

A punctured tyre will need replacing with a new tyre if:

• The side wall or outer tread of the tyre is damaged
• The tyre tread is worn or the rubber is aged/cracked
• The tyre has been damaged by driving on it while flat

The best place to find your tyre size is on the sidewall of the tyres currently fitted to your car. Some vehicles have different sized tyres on the front and rear so if you check on the tyre you need replacing you can be sure you’re replacing your tyre with one exactly the same size.

Check out this quick video for more help.

We offer 3 different service packages to choose from:

Small Service

– Oil & Filter Change, Levels & Visual Inspection

Engine Service

– Oil & Filter Change, Spark Plugs / Fuel Filter, Pollen Filter, Levels & Visual Inspection

Large Service

– Oil & Filter Change, Spark Plugs / Fuel Filter, Pollen Filter, Levels & Visual Inspection with wheels removed and brakes cleaned & greased)

Click here to find out more about the servicing we offer.

No, you have the choice to get your vehicle serviced at an authorised dealer or at an independent garage. Here at TMS Auto Centre we carry out services inline with the manufacturers guidelines.

We can maintain your manufacturers warranty* without the dealership price tag! We use genuine parts direct from the dealer and can even update your Digital Service Record.

Yes, we can update your Digital Service Record.

Some manufacturers charge us to use this service, in which case we will pass this charge onto the customer at cost.

We use manufacturer recommended oil.

We charge £50 + VAT an hour